Join The Team
We love food, technology and data, and we’re changing the food & beverage industry for the better.
Customer insights specialist (USA)
About The Position
Passionate about food? Eager to join a dynamic SaaS startup shaping the food and beverage industry? Tastewise is just the place for you.
Tastewise: The GenAI-powered consumer data platform revolutionizing product strategies and driving success for major brands like Nestle, Pepsi, and Campbell’s. With insights from billions of data points, we empower our clients to create, market, and sell their products faster and more successfully.
Join this $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success and reach the homes of billions of people in an industry where change isn't just a recipe but a way of life.
Let's shape the future of food together.
About the role
As a Customer insights specialist, you will be the main point of contact for Enterprise clients, working closely with them to deliver impactful analytical projects that influence strategic decision-making. This role combines deep analytics work with client management, ensuring that Tastewise’s data-driven insights align with and enhance clients’ business objectives.
About the Role
We’re looking for a proactive and detail-oriented analyst to perform client-focused data analysis, communicate insights, and manage relationships with key Enterprise customers. In this role, you’ll leverage Tastewise’s vast data to support our clients in understanding and responding to market trends and consumer preferences.
Responsibilities:
- Data Analysis & Insights Generation: Lead analytical projects for clients, using Tastewise’s platform to uncover insights that drive business success.
- Client Project Management: Manage multiple concurrent client projects, ensuring timely delivery of reports and findings.
- Account Management & Relationship Building: Develop strategic account plans to drive client satisfaction, retention, and growth.
- Business Expansion: Work with the broader team to identify and pursue commercial opportunities within existing accounts.
- Cross-functional Collaboration: Partner with internal teams to ensure client needs are met and to improve data solutions for greater client impact.
Requirements
- Analytical Skills: Strong background in data analysis, ideally with experience in tools like SQL, Tableau, or other BI tools.
- 5+ Years of Experience: Background in SaaS B2B, consulting, or enterprise customer success with a focus on data-driven projects.
- Exceptional Communication Skills: Ability to translate complex data insights into clear, actionable recommendations for clients.
- Client-Focused Mindset: Comfortable working directly with clients to understand their needs and deliver solutions.
- Adaptable and Fast-Paced: Thrives in a creative, fast-paced startup environment.