Personalization in marketing execution for food and beverage

June 6, 20245 minutes
Kelia Losa Reinoso photo
Kelia Losa Reinoso

Personalization in marketing is no longer just a trend in the food and beverage industry; it’s a necessity. According to a recent study by Theekit, 80% of consumers are more likely to purchase from brands that offer personalized experiences. This growing demand for customization drives companies to rethink their strategies and adopt AI-powered personalization for CPGs to stay competitive.

Why personalization in marketing matters in F&B


Consumers today expect brands to understand their preferences and cater to their tastes. Personalized food marketing enables brands to create meaningful connections with their audience, leading to higher engagement and loyalty. By leveraging data-driven insights, brands can offer products and services that resonate with their customers, ultimately driving sales and growth.

The changing consumer landscape

The modern consumer is informed and selective, with access to many choices. Data-driven personalization in food & beverage helps brands stand out by delivering tailored experiences that meet specific consumer needs. This shift towards personalization is transforming how brands approach marketing, making it essential to integrate these strategies into their overall business plans.

Unlocking customer insights: the data advantage

Data is the cornerstone of effective personalization. Brands need to harness customer data to gain insights into behaviors, preferences, and trends.

Leveraging customer data for personalization

Collecting and analyzing customer data allows brands to identify patterns and predict future behaviors. This information can be used to tailor marketing efforts, from personalized recommendations to targeted promotions. Companies like Tastewise, a GenAI-powered consumer data platform, are at the forefront of providing these valuable insights to modern food and beverage brands.

Building a customer-centric approach

A successful personalization strategy requires a customer-centric mindset. Brands must focus on understanding their audience at a granular level, creating experiences that resonate on an individual basis. This involves not only collecting data but also using it to inform every aspect of the customer journey.

Even specific celebrations can be catered to. For Pride Month, for example, a brand could promote a recipe like “Rainbow Pride Pasta” alongside its regular content. This demonstrates an understanding of their audience and creates a more inclusive feel.

Personalization strategies for F&B brands

There are several effective strategies that F&B brands can use to implement personalization in their marketing efforts.

  1. Personalized content marketing

Creating content that speaks directly to individual customer segments is crucial. Personalized food marketing involves tailoring messages based on customer preferences, behaviors, and past interactions. This approach can enhance engagement and drive conversions by making customers feel valued and understood.

  1. Targeted email campaigns

Email remains a powerful tool for personalized marketing. By segmenting email lists and crafting targeted messages, brands can deliver relevant content that resonates with each recipient. This boosts open and click-through rates and fosters a stronger connection between the brand and its audience.

  1. Utilizing social media for personalized engagement

Social media platforms offer a wealth of opportunities for personalized engagement. Brands can use social listening tools to monitor conversations and trends, allowing them to respond in real-time with relevant content. This approach helps build a community around the brand and enhances customer loyalty.

The power of AI and machine learning

Artificial Intelligence (AI) and machine learning are revolutionizing personalization in the food and beverage industry.

Leveraging AI for hyper-personalization

AI enables brands to analyze vast amounts of data quickly and accurately, identifying patterns and trends that humans might miss. This leads to AI-powered personalization for CPGs, where brands can offer hyper-personalized experiences based on real-time data and predictive analytics.

Predictive analytics and customer behavior

Predictive analytics allows brands to anticipate customer needs and behaviors. By understanding what customers are likely to want in the future, brands can proactively offer relevant products and services, enhancing the overall customer experience and driving loyalty.

Leveraging AI for personalization can come in the form of using Tastewise’s Survey Agency. By analyzing the data you collect, we can gain valuable insights into consumer preferences within the F&B industry like these results on Food & Beverage Marketing. This knowledge empowers brands to develop targeted marketing strategies, ultimately achieving the personalization crucial for success in today’s market.

Measuring the success of personalization

To ensure the effectiveness of personalization strategies, brands must continuously measure and optimize their efforts.

Key performance indicators (KPIs) for personalized marketing

Brands should track key metrics such as customer engagement, conversion rates, and customer lifetime value. These KPIs provide insights into the impact of personalization efforts and help in identifying areas for improvement.

Optimizing campaigns for continuous improvement

Continuous optimization is essential for maintaining the effectiveness of personalized marketing campaigns. By regularly reviewing performance data and making necessary adjustments, brands can ensure that their strategies remain relevant and impactful.


What are the biggest challenges of personalization in F&B?

One of the main challenges is collecting and managing large volumes of data. Ensuring data privacy and compliance with regulations is also critical.

How can I personalize marketing for a limited budget?

Start small by focusing on key segments and using readily available data. Tools like email segmentation and social media analytics can provide valuable insights without significant investment.

What are the ethical considerations of personalization?

Brands must be transparent about data collection and use. Respecting customer privacy and providing options to opt out of data sharing are important ethical practices in personalization.

Personalization in marketing execution for food and beverage is more than just a buzzword—it’s a powerful strategy that can drive engagement, loyalty, and growth. By leveraging data, AI, and a customer-centric approach, brands can create personalized experiences that resonate with their audience and stay ahead in a competitive market.

What can food intelligence do for you?