Join The Team

We love food, technology and data, and we’re changing the food & beverage industry for the better.

Group 1597879082

Onboarding and Training specialist

US - Eastern Time · Full-time

About The Position

Passionate about food and eager to join a dynamic SaaS startup shaping the food and beverage industry? 

Welcome to Tastewise, where our food-centric culture fuels innovation and collaboration. Our GenAI-powered consumer data platform drives success for major brands like Nestle, Pepsi, and Campbell’s by revolutionizing product strategies through billions of data points. Embrace change with us in the $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success. With insights sourced from billions of data points, we’re empowering our clients to create, market, and sell their products faster and more successfully than ever before. 

At Tastewise, we thrive on making it happen, taking ownership, and fostering genuine communication. We’re working at the forefront of innovation in food and beverage — and we have fun doing it!

Join a team where change isn't just a recipe but a way of life. Ready to shape the future of food together? Let's make it yours at Tastewise

About the role

We’re looking for an outstanding Onboarding & Training specialist o help us better the food industry through data and analytics

What will you do in this role:

  • Serve as the primary contact for the onboarding of new customers and the training of platform end-users
  • Solve customer problems and identify best-fit solutions; help customers achieve their goals
  • Provide insights to customers to ensure that they get the most out of the platform
  • Consult with clients to deliver projects through actionable insight PPT/PDF presentations supported by data
  • Achieve quarterly and annual goals and metrics as outlined by CS management
  • Serve as the internal ambassador for your client's product and development needs internally in Tastewise

Requirements

  • Experience working in a startup environment - a must
  • 2+ years in a similar role
  • Experience in working with Enterprise clients 
  • Located in NYC
  • Ability to tell a story and translate data into insightful presentations
  • Ability to establish professional and personal connections with both senior officials and entry-level personnel
  • Go-getter attitude - excited to initiate and lead creative solutions for our clients
  • Experience working with customers in the food industry is a plus

Apply for this position