Join The Team
We love food, technology and data, and we’re changing the food & beverage industry for the better.
Customer Insights Team Lead
About The Position
Passionate about food? Eager to join a dynamic SaaS startup shaping the food and beverage industry? Tastewise is just the place for you.
Tastewise: The GenAI-powered consumer data platform revolutionizing product strategies and driving success for major brands like Nestle, Pepsi, and Campbell’s. With insights from billions of data points, we empower our clients to create, market, and sell their products faster and more successfully.
Join this $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success and reach the homes of billions of people in an industry where change isn't just a recipe but a way of life.
Let's shape the future of food together.
About the role
We’re looking for a strategic storyteller to lead high-impact insights for the world’s top food & beverage brands. If you love translating complex data into clear, actionable narratives — and want to shape how global clients make decisions — this role is for you.
- Build data-driven stories for global food-and-beverage brands..
- Own complex customer deliverables end-to-end, translating business questions into clear, actionable narratives built on Tastewise data.
- Lead and manage a team of junior analysts through hands-on feedback, structured onboarding, and supplementary skills training.
- Coordinate workload, quality, and timelines across a portfolio of reports, ensuring every deliverable meets our insight and narrative standards.
- Champion continuous improvement of templates, documentation, and internal processes in partnership with leadership.
Requirements
- 3 + years in a customer-facing role (for example- Customer Success) OR analytical roles- Marketing/Business Analyst, or similar.
- Experience working in a SaaS company- must
- Proven track record turning data into compelling executive-level stories that drive action.
- Experience owning client deliverables independently
- Exceptional communication skills—simplifying complexity, influencing stakeholders, and presenting to senior leadership.
- Strong project-management skills: juggle multiple deadlines, adapt quickly, and maintain attention to detail in a fast-moving environment.
- Native-level English – both written and spoken.
- 4 days from the office
Bonus Points For
- Background in food-and-beverage or CPG market research.
- Experience refining insight/reporting templates and scalable team processes.
- Team management experience
This role is a great fit for talented people eager to lead and inspire others — if you're ready to take on your first managerial role, this could be the opportunity you've been waiting for!