Join The Team
We love food, technology and data, and we’re changing the food & beverage industry for the better.
Account Manager (SMB) - NYC
About The Position
Passionate about food and eager to join a dynamic SaaS startup shaping the food and beverage industry?
Welcome to Tastewise, where our food-centric culture fuels innovation and collaboration. Our GenAI-powered consumer data platform drives success for major brands like Nestle, Pepsi, and Campbell’s by revolutionizing product strategies through billions of data points. Embrace change with us in the $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success. With insights sourced from billions of data points, we’re empowering our clients to create, market, and sell their products faster and more successfully than ever before.
At Tastewise, we thrive on making it happen, taking ownership, and fostering genuine communication. We’re working at the forefront of innovation in food and beverage — and we have fun doing it!
Join a team where change isn't just a recipe but a way of life. Ready to shape the future of food together? Let's make it yours at Tastewise
What we offer you at Tastewise:
- The chance to join an innovative, growing startup shaping the future of the F&B space with data, analytics., and actionable insights.
- A hands-on learning environment where you can sharpen existing skills and explore new areas.
- A vibrant and inclusive workplace that celebrates diversity and encourages collaboration across teams.
- Work alongside talented, passionate colleagues in an inspiring environment.
- Opportunity to work in a fast-paced, high-growth startup environment
- Fun office culture with supportive leadership
- Team building experiences
About the role
We are seeking an outstanding Account Manager to nurture client relationships and expand our customer base. The ideal candidate will have a strong background in account management, especially within the SaaS space, and a passion for leveraging data to shape the future of food.
Key Responsibilities:
- Manage a portfolio of client accounts, ensuring high levels of customer satisfaction and engagement.
- Act as the primary point of contact for clients, addressing inquiries and providing support.
- Develop and implement account strategies to drive growth and maximize revenue opportunities.
- Collaborate with the sales and product teams to align on customer needs and solutions.
- Identify opportunities for upselling and cross-selling additional services and products.
- Prepare and present performance reports and insights to clients, demonstrating the value of our solutions.
Requirements
- 4+ years of experience as an Account Manager or CSM, consistently meeting or exceeding targets within the SMB space.
- Proven ability to manage client relationships with a strong emphasis on commercial aspects.
- Committed to continuous learning and professional development through workshops, seminars, and conferences.
- Demonstrated ability to communicate, present, and influence effectively across diverse audiences and organizational levels.
- Start-up mindset, adaptable and agile in a fast-paced environment.
Benefits:
- Hybrid environment- 2-3 days a week in our NYC office.
- Equity options
- Medical, Dental, and Vision Benefits (individual plan 100% covered)
- Visa sponsorship for this role is currently not available.
Equal Opportunity Statement:
Tastewise is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. We are dedicated to providing reasonable accommodations to individuals with disabilities throughout the hiring process. If you require an accommodation, please contact hr@tastewise.io.Benefits: